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Privacy Policy

INUKA Africa — Wellness for Communities Effective Date: [Date of publication]Website: https://inuka-africa.org/ 1. Introduction INUKA Africa (“INUKA,” “we,” “our,” or “us”) respects your privacy and...

INUKA Africa — Wellness for Communities

Effective Date: [Date of publication]
Website: https://inuka-africa.org/

1. Introduction

INUKA Africa (“INUKA,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly, transparently and securely.

We work to advance community wellbeing through healthcare, research, sustainable agrifood, innovation and community empowerment.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, enquire about partnerships, support our programmes or interact with our online services.

We aim to process personal information in accordance with applicable laws, including Tanzania’s Personal Data Protection Act, 2022, and its implementing regulations.

2. Information We Collect

Depending on how you interact with the website, we may collect:

Personal and contact information: Your name, email address, telephone number, organisation, professional role and information you voluntarily submit through our forms.

Enquiry and partnership information: Messages, research interests, programme enquiries, collaboration proposals and related correspondence.

Donation information: Where online giving is available, donation amounts, campaign selections, transaction references and information necessary to process contributions and issue acknowledgements.

Technical information: IP address, browser type, device characteristics, approximate location derived from IP address, website activity and other technical information needed for website security and performance.

Media and participation information: Photographs, biographies, testimonials or other materials provided with appropriate permission for organisational communications.

We do not encourage visitors to submit medical records, patient-identifying information or sensitive research data through ordinary website contact forms.

3. How We Use Your Information

We process personal information for legitimate organisational purposes, including:

  • Responding to enquiries, requests and partnership proposals.
  • Communicating about approved programmes and research collaboration.
  • Managing donations and providing payment confirmations or receipts.
  • Coordinating approved volunteer or institutional engagement.
  • Maintaining website functionality, security and accessibility.
  • Improving information presented through our digital platforms.
  • Meeting applicable legal, accounting and regulatory obligations.
  • Sending updates or newsletters where appropriate permission has been obtained.

We use personal information only for appropriate, identified purposes and do not use it in ways incompatible with those purposes without a valid legal basis.

4. Donations and Payment Information

Where online donations are enabled, our website may use GiveWP or another approved donation-management tool together with authorised payment processors.

The information collected may include donor identity, contact details, contribution amount, campaign designation, payment status and transaction references.

Payment-card details are handled through the applicable payment service or gateway. We do not intentionally store complete payment-card numbers or card security codes in ordinary website records.

Payment processing may be subject to the privacy terms of the relevant financial service providers.

Donation information may be retained for appropriate financial reporting, reconciliation and legally required recordkeeping.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential functionality, security, user preferences and website performance.

Where enabled, analytics or third-party integrations may collect information about visitor interactions.

You may control cookies through your browser settings and, where provided, the website’s cookie-preference controls.

Disabling certain essential cookies may affect website functionality.

Non-essential cookies and tracking technologies will be managed in accordance with applicable notice and consent requirements.

6. Sharing Personal Information

We may disclose information to trusted service providers or authorised parties when reasonably necessary for legitimate purposes, including:

  • Website hosting and maintenance providers.
  • Email and form-delivery services.
  • Donation and payment processors.
  • Approved research or programme collaborators where authorised and necessary.
  • Professional advisers, auditors or regulatory authorities where required by law.

We do not authorise the sale of donor or supporter information to third parties for independent marketing purposes.

Any information sharing between INUKA Africa and INUKA USA must have an appropriate purpose, authorisation and applicable privacy safeguards. The organisations’ websites do not automatically operate as a single shared personal-information database.

7. International Data Transfers

Our programmes and partnerships may involve collaborators outside Tanzania.

Where personal information needs to be transferred internationally, we will take steps to ensure that the transfer is permitted and that appropriate protections, permissions or safeguards are in place under applicable law.

8. Data Security

We use reasonable administrative, organisational and technical measures intended to protect personal information against unauthorised access, disclosure, alteration, loss and misuse.

Access to personal information should be limited to authorised persons who need it for legitimate organisational purposes.

Although we seek to maintain appropriate security, no website or electronic transmission system can guarantee absolute protection.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including applicable accounting, administrative, research-governance and legal obligations.

Information that is no longer required will be deleted, anonymised or otherwise handled securely in accordance with applicable retention requirements.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request information about the personal data we hold.
  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion or restriction of certain processing.
  • Object to processing in appropriate circumstances.
  • Withdraw consent where processing relies on consent.
  • Raise concerns or submit a complaint to the appropriate data-protection authority.

To exercise your rights, contact us using the details below.

Requests may be subject to identity verification and applicable legal exceptions.

11. Children’s Privacy

Our general website is not designed to collect personal information directly from children without appropriate safeguards.

Where programme activities involve children or other vulnerable individuals, relevant information will be handled through approved procedures, with appropriate consent, confidentiality and safeguarding measures.

12. Research and Sensitive Information

Participation in clinical research or health-related projects is governed by the relevant project procedures, ethics approvals, participant information documents and consent arrangements.

This general website Privacy Policy does not replace any project-specific research privacy notice or informed consent document.

13. Third-Party Websites

Our website may link to institutional partners, collaborators and external resources.

We are not responsible for the privacy practices of independent third-party websites. Visitors should review their respective privacy policies.

14. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services, technology or applicable legal requirements.

The latest version will be published on this page with an updated effective date.

15. Contact Us

For privacy-related questions or requests, contact:

INUKA Africa
House No. 2, Mt. Livingstone Street
P.O. Box 141, Mbeya, Tanzania

Email: info@inuka-africa.org
Website: https://inuka-africa.org/

For formal data-protection complaints, individuals may also contact Tanzania’s Personal Data Protection Commission where applicable.

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